Corporate

Phone Numbers and Addresses

Dominion has many companies and operations. Make a selection below or use the left menu for additional information.

Electric and Gas Companies

Dominion Virginia Power -- Dominion North Carolina Power

1-866-DOM-HELP (1-866-366-4357)

  • Customer service is available 7 a.m. to 7 p.m., Monday - Friday. Payment assistance is also available Saturdays from 9 a.m. to 1 p.m.
  • An automated response system is available 24 hours a day to report power outages and check restoration updates.
  • Outside the United States: 001-757-857-2112

Need to make a payment? 
»View payment options for Dominion Virginia Power
»View payment options for Dominion North Carolina Power

Addresses:

Bill payments:
Dominion Virginia Power (or Dominion North Carolina Power)
P. O. Box 26543
Richmond, VA 23290-0001

For correspondence:
Dominion Virginia Power (or Dominion North Carolina Power)
P.O. Box 26666
Richmond, VA 23261

Corporate office street address:
Dominion Virginia Power (or Dominion North Carolina Power)
120 Tredegar Street
Richmond VA 23219
 

Dominion East Ohio

1-800-362-7557 (7 a.m. - 7 p.m., Monday - Friday)
For hearing/speech impaired customers: Dial 711

Emergency Service: 1-877-542-2630 (24 hours a day, everyday)

Need to make a payment?
» View payment options for Dominion East Ohio.

Addresses:

Corporate address:
Dominion East Ohio
P.O. Box 5759
Cleveland, OH 44101-0759

Bill payments:
Dominion East Ohio
P O Box 26785
Richmond, VA 23261-6785
 

Dominion Hope

1-800-688-4673
Customer center hours: Monday-Friday, 7:00 a.m.- 7:00 p.m.

Emergency Service: 1-800-934-3187 (24 hours a day, everyday)

For hearing/speech impaired customers: Dial 711

Need to make a payment?
» View payment options for Dominion Hope

Addresses:

Corporate address:
Dominion Hope
P.O. Box 2868
Clarksburg, WV 26302

Bill payments:
Dominion Hope
P O Box 26783
Richmond, VA 23261-6783
 

Other Companies

Dominion Capital

Phone Numbers:

804-819-2000 Phone
804-819-2214 Fax

Address:

Dominion Capital, Inc.
120 Tredegar Street, 6th Floor
Richmond, VA 23219
 

Dominion Clearinghouse

*Dominion Clearinghouse offers services to utilities, cooperatives, municipalities and power marketers. These listings are not resources for retail electricity and natural gas (i.e., not related to "Energy Choice"). Customers should visit our Customer Service page (use menu above), select their electric or gas service provider, then select "Energy Choice" from the menu. (Energy Choice is not available in all states).
 

Dominion Energy Solutions

Email and Phone Number:

Corporate mailing address:

Dominion Energy Solutions
120 Tredegar Street
Richmond, VA 23219

Office hours:  Monday - Friday, 8:30 a.m. - 5:30 p.m. ET

Web site: Dominion Energy Solutions
 

Dominion Products and Services

Email and Phone Number:

Corporate mailing address:

Dominion Products and Services
120 Tredegar Street
Richmond, VA 23219

Office hours:  Monday - Friday, 8:30 a.m. - 5:30 p.m. ET

Web site: Dominion Products and Services
 

Dominion Transmission (Electric)

Visit our electric transmission page to contact Transmission Access or Transmission Regulation.
 

Dominion Transmission (Gas)

Phone Number:

Primary number in Clarksburg, WV: (304) 627-3000

Other Numbers:

Hastings 304-889-3178
Leidy 717-923-0800
Mamont 724-387-5500
Oakford 724-468-4145
Sabinsville 814-628-2306
Weston 304-269-7320

Address:

Dominion Transmission Inc.
445 West Main Street
Clarksburg, WV 26301

Web site: Dominion Transmission

Royalty Owners:  Visit our Royalty Owners page for information.
 

Other Contacts

Dominion Corporate Office

For Dominion investors:

For shareholder information, account inquiries and other stock information:

For Suppliers: Email us if you're interested in providing a service to Dominion.
 

Address:

Mailing address:
Dominion
P.O. Box 26532
Richmond VA 23261-6532

Street address:
Dominion
120 Tredegar Street
Richmond VA 23219
 

Energy Conservation

For program information, customer service, and program enrollment, contact one of our Energy Specialists:

  • 1-888-366-8280
     
Energy Choice

Dominion offers some of its customers the opportunity to choose their gas or electric energy supplier. It allows customers to choose the supplier that best fits their needs and then have it delivered by Dominion.

Since Dominion will be delivering the energy to your home or business, you will still be a Dominion customer. That means that the reliability of your delivery service from Dominion will not be jeopardized. We will still respond to emergency situations and will even back up other suppliers to make sure your energy needs are met.

Dominion East Ohio Energy Choice
1-800-362-7557 (toll free)
Weekdays 7 a.m. - 7 p.m.

Dominion Virginia Power Energy Choice Customers
1-866-DOM-HELP (1-866-366-4357), email: Energy_Choice@dom.com

Dominion Virginia Power Energy Choice Suppliers
For all inquiries, email: ElectricSupplierRelations@dom.com
 

Invoice Inquiries

Please bill and mail all invoices to the appropriate Dominion company. All inquiries on invoice status should be directed to the associated Customer Service Hotline.

The links below are for invoice status inquiries only. Our Supply Chain Management section provides information for suppliers interested in selling products to Dominion.

General Information

Dominion does pay for some goods and services with a MasterCard Purchasing Card. For information on this program, please contact Credit Card Administration at (804) 775-5408.
 

News Media

Visit our Media Relations section, which features a detailed list of media contacts, email addresses and phone numbers. Please note that this information is intended solely for the use of reporters, editors and members of the working media.

  • Use our News Media email form for general inquiries about news releases, media or public relations issues.

Address for written correspondence:

Dominion
Corporate Communications
P.O. Box 26666
Richmond VA 23261 

Nuclear Information Centers

To learn more about nuclear energy, we invite you to visit Dominion's nuclear information centers at Surry or North Anna power station. The centers welcome visitors including individuals with special needs. To assist us in accommodating any special requirements or needs, we ask that you contact us in advance of your visit.

NYSE : (May 21, 2012) D 52.23 -0.06