FAQs About Your Service
- How do I report a gas odor or leak?
If you smell gas, suspect a leak, or if there is an explosion or fire, call us immediately at 1-800-934-3187. Learn more about gas safety.
- How do I get Dominion to repair the gas lines or my gas appliances?
We provide service for gas lines up to the curb box at the street. All gas lines from the curb box to your home and the gas lines in your home are your responsibility. You should call a local, qualified plumber for such service. Or, if you're enrolled in the In-Home Gas Line Repair Program or Gas Line Replacement Program, contact Dominion Products and Services.
- How do I get Dominion to check the meter at my home?
If you believe one of our meters is not operating correctly, call us toll-free at 1-800-688-4673.
- Who do I call to have the gas lines marked?
Call 48 hours before you dig. Miss Utility West Virginia can be contacted 24 hours a day, 7 days a week by calling 1-800-245-4848. Read more.
