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Manage Your Account

Existing Customers

Already registered? Sign in.

Not registered? Register here.

To register, you'll need:

  • your e-mail address,
  • your PIN (usually the last 4 digits of your SSN or tax ID), and
  • your Dominion account number.
     

New Customers

Before you can Manage Your Account, you need to set up service with us.

» Start service here.

Do It Online

Get what you need in a hurry:

  • Make payments
  • Get current account information
  • View billing and payment history
  • Check and compare your usage history
  • View and print copies of bills
  • Update mailing address and phone number
  • Get your budget bill amount and sign up
  • Sign up for automatic payments (bank draft) and update your information anytime
  • Get credit reference letters
  • Request a payment extension
  • Start, stop or transfer service
  • Check status of requests for service and make updates
  • Report and check the status of power outages or electrical problems
  • Download Meter Data Summary Reports (for customers with IDR meters)

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