Help Us Find You
Did You Know?
We rely on having an accurate phone number to quickly locate your service address when you report an outage.
- Manage your account to update your contact information.
- You may also call us at 1-800-222-0401 to provide or update your phone number.
We do not give out phone numbers! Read our privacy policy.
Frequently Asked Questions
- How do I update my mailing address?
Sign in to Manage Your Account or complete and mail in the mailing address update form on the back of your bill.
- How do I update my name?
Please call us if your name has changed due to a change in marital status or legal name change to update our records. If you're moving, you can start, stop or transfer your service online or call us.
- How do I update my e-mail address?
Sign in to Manage Your Account or call 1-866-DOM-HELP (1-866-366-4357) to update your e-mail address.
Don't Get Caught in the Dark
» Be prepared for power outages with these tips.
Think Ahead:
In many homes, having Internet access depends on having power to a modem/router. Consider a cell phone or other device that uses your wireless carrier's network so you can stay connected. And you'll also be able to reach our Web site to report outages and check restoration updates--no phone calls or waiting.
