Frequently Asked Questions

Selling Shares

Can I sell my Dominion common stock through the Dominion Direct plan?

Yes. To sell all or a part of your Dominion Direct shares, use the Sale Request form. You can obtain a Sale Request form under the Shareholder Forms section or print the form from your online account. You may also write a letter of instruction that includes the account number or social security number, the name(s) on the account, the address, daytime phone number and e-mail address. Include the number of shares you wish to sell.  All registered owners must sign exactly as they are listed on the account.

You may mail, fax, or scan and e-mail your request. Our fax number is: (804) 771-6768. Please call us on 1-800-552-4034 to confirm receipt of your fax or e-mail. Keep in mind you must maintain a minimum of five shares to keep your Dominion Direct account open. Your request to sell must be in our office by 4:00 p.m. (ET) the day before the sale date.

Certificate Shares – If you hold stock certificates and would like to sell those shares, you must mail your stock certificate(s) to us with a letter of instruction. On your written request, include the account number or social security number, the name(s) on the account, the address, daytime phone number and e-mail address.  Include the number of shares you wish to sell. All registered owners must sign exactly as they are listed on the face of the stock certificate. Do not write on the back of your stock certificate(s). Your request to sell must be in our office two business days before the sale date. If you sell a part of your shares, the remaining shares will be held in Dominion Direct for safekeeping unless you specify to issue a certificate for the remaining shares. Shares held in certificate form will be sold after they are deposited into Dominion Direct.

We recommend mailing your stock certificate either certified or registered and insured for 2% of the current market value. This is the cost to replace the certificates if they are lost.

DRS Shares – If your shares are held in DRS registration and you would like to sell the shares, please fax, mail, or scan and e-mail your letter of instruction to Shareholder Services. Indicate on your request the account number or social security number, the name(s) on the account, the address, daytime phone number and e-mail address. Include the number of DRS shares you wish to sell. All registered owners must sign exactly as they are listed on the account. Your request to sell must be in our office by 4:00 p.m. (ET) the day before the sale date.

Shares are generally sold twice a week.  Sale dates can vary or be suspended for up to two weeks for administrative purposes.  Call our automated phone line to hear the sale dates for the month.  Requests to sell cannot be accepted by telephone; written requests are required.  Considering processing and settlement time, your check will be mailed approximately ten business days after we receive your written request.  Proceeds you receive will be less a nominal fee that is expected to be no more than 20 cents per share to cover broker fees and a portion of the administrative costs of this plan.
 

What is a DRS registration?

Direct registration (DRS) is a book-entry form of ownership that allows registered shareholders to maintain their shares in safekeeping without the need for a physical certificate. You retain full ownership of your shares without the responsibility of holding the actual certificate. Shares in DRS can be electronically transferred between Dominion’s records and your broker-dealer account without the need to deliver a physical certificate.
 

Can I sell my Dominion shares online?

No, you are not able to sell shares online. You may print the Sale Request Form from your online account or from the Web site, complete and fax, mail, or scan and e-mail to Shareholder Services. If you fax or e-mail your request, contact Dominion to verify receipt of your request.
 

Can I request that my shares are sold at a specific price?

You cannot instruct Dominion to sell your shares at a specific price or specific time. When Dominion receives your request to sell, the shares are sold on the next available sale date. Check the telephone recording for the actual sale dates for the month.
 

I am the attorney-in-fact for your shareholder. Can I use the power-of-attorney to sell shares?

You can sell the shares as the attorney-in-fact. You must provide us with a completed Sale Request form, located in the Shareholder Forms section, or located at the bottom of the Activity Statement, or a letter of instruction indicating the number of shares you wish to sell. Also, include the account number or social security number, the name(s) on the account, the address, daytime phone number and e-mail address. All registered owners must sign exactly as they are listed on the account. If you are signing as attorney-in-fact, provide a complete copy of the power of attorney and a completed Power of Attorney Certification form. See the Shareholder Forms section to print out a certification form and return with the sale request. If stock certificates are being sold, mail those with the written request. Do not write on the back of your stock certificate(s). 

We recommend mailing the stock certificates either certified or registered and insured for 2% of the current market value. This is the cost to replace the certificates if they are lost. If you sell a part of the shares, the remaining shares will be held in Dominion Direct for safekeeping unless you specify in your request to issue a certificate for the remaining shares. 
 

Can I have taxes withheld from my sale check?

Yes, you may have federal taxes withheld from your sale proceeds. Indicate on your sale request to withhold taxes. Call Dominion Shareholder Services to obtain information on the tax rate that’s used when withholding taxes.
 

Can I have my sale check electronically deposited into my account?

Unfortunately, Dominion does not offer electronic deposit of sale proceeds.
 

I have not received my sale check. What should I do?

Replacement checks can be issued 10 business days after the issuance of the original check. Please call or write Dominion, Shareholder Services informing us that your check should be replaced.

You may also make an online request to replace any lost, missing, or stale-dated checks if you have access to your online account.