Storm Center

Storm Update

Dominion continues to closely monitor Hurricane Earl, and has a comprehensive storm response plan ready for execution. The company has predeployed line workers, support personnel and contractors, and materials have been readied and replenished.

The effects of Earl are expected to impact the North Carolina and Virginia coast overnight into Friday. Storm updates are available from the National Hurricane Center.

Review our news release on home emergency plans and kits, or review our storm preparation tips. We also suggest reviewing our safety information on downed power lines and portable electric generators.

In addition, make sure your account information — especially your telephone number — is accurate and up to date. (When you report an outage, we use your phone number to identify your location.) Sign in (or register) to view or update your number, or call us at 1-800-222-0401 (Virginia) or 1-800-200-7659 (North Carolina).

Outages and Restoration Information

Use our interactive Outage Viewer for detailed, real-time outage information. (Tip: Review the Quick Reference guide first.)
View our basic outage map and outage summary to see how outages are currently affecting customers.
Use links on the left to access additional features.

Reporting Power Outages

By Phone: 1-866-DOM-HELP (1-866-366-4357)
Always report hazardous or emergency situations by phone.

Online: Sign in (or register) to report or inquire about a power outage.